Customer Services Team

Leo

Turns an angry email into a customer who tells their friends how it got sorted.

What Leo does

Turns an angry email into a customer who tells their friends how it got sorted.

Complaint de-escalation
Consumer-rights-aware response drafting
Refund and return guidance
Feedback-pattern flagging

How it actually helps

Angry email about a late delivery

Answers the real worry underneath, not just the words on the page.

Customer wants a refund, are they owed one

Checks the actual 30-day window before you say yes or no.

Writing a refusal that doesn't escalate

Explains the real reason instead of hiding behind 'policy'.

See it

Demo footage for this agent is still in production. The capabilities above are live.

Add to your team

Leo works on their own, or alongside the rest of the Business team. Every agent chats, calls and video-calls in real time.